1. How to place an order on 0bear game mall

    1. Choose the Game, Server and the Quantity of the product.

    2. Click on “Add to cart” or “Shopping Cart”.

    3. Go to the cart & fill out the form by providing the required information, and click on "Go to Checkout".

    4. If you have a coupon code. you can apply it to get discount.

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  2. How to pay the orders if you don't have paypal account?

    If you don't have a paypal account. Don't be worry. There is no problem for you to proceed the order.

    1 : Choose the payment PayPal Express Checkout

    2 : You will see a button named Pay with Debit or Credit Card. 

    3 : Click this button and then you can proceed your payment through Credit or Debit card without an paypal account.


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  3. How to contact us ?

    1. Contact us via live chat. The link of live chat is

    2. Send an email to our customer service team at

    3. Contact us by Facebook page or Twitter page 

    Twitter Page:

    Facebook Page :

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  4. May I have full refund if I don't want to complete the order?

    Yes. If you don't want to complete the order. Welcome to contact us by live support and send a request for full money refund. 

    Contact  us :

    Live Support:    Live Chat

    Emai address :support

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  5. How long does delivery take?

    ASK:  How long does delivery take?


    More than 90% of orders are delivered successfully less than 10 minutes. If we don't have enough stock, it may take up 24 hours to deliver your goods.

    You can check your order information in your email box or login the 0bear game mall account to views the STATUS OF ORDER.

    Thank you :)

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Phone: (+852)-81990480

Fax: (+852)-81990480